Legal Documentation

Terms of Service

Effective: March 11, 2026Last Updated: March 11, 2026

01. Acceptance of Terms

Welcome to ComplyZen ("we," "us," or "our"). The user is deemed to have accepted and agreed to the following terms and conditions upon accessing the website, downloading, or using any tools provided by us. If you do not agree to these Terms, you must not access or use our Website or tools.

Note for Paid Clients:

Contracts for the supply of products, services, or information initiated by, or formed through, this website are governed by the terms and conditions of supply applicable to the relevant products, services, or information. Paid tools and services are subject to their own privacy policies and terms of use.

02. Information & Advisory Disclaimer

  • The information contained on this website, or contained on newsletters or articles transmitted via email or other means, are intended to provide information and commentary; they are not advice and should not be construed as such.
  • Reading information on this website does not create any professional relationship with us.
  • Readers should not act upon the information without consulting their legal counsel or subject matter expert.
  • We strive to ensure that all information has been obtained from reliable sources; nevertheless, all such information is provided “as is”, with no guarantee of completeness or accuracy.

03. GRC Platform & Web Tools Disclaimer

The web-based or downloadable tools offered (including the GRC Gamification Hub) are meant to facilitate information access, analysis, and operations.

No Professional Relationship

Using the tools does not create any professional relationship unless there is an explicit agreement between the user and us.

Use with Consultation

Any results and/or outputs produced by the tools are meant to be used along with professional consultation.

"As Is" Basis

All the tools are provided “as is” and the accuracy and/or functionality of the tools cannot be guaranteed.

User Responsibility

It is the users’ responsibility to verify the information, results, and/or output generated by these tools.

04. Fair Usage & Acceptable Use Policy

We operate a fair usage policy to ensure reasonable access for all users. The tools on our site are exclusively dedicated to human users. By accessing this website and/or using any of the tools, the user agrees:

  • To use the website and/or the tools in accordance with relevant laws in any applicable jurisdiction, and the user shall not use this website and/or tools for any illegal purpose.
  • Automatic (robot) access is prohibited on our site.
  • Automated queries to our tools are prohibited, and they are not intended for bulk data retrieval.
  • To not upload or transmit by other means anything designed to interfere with or disrupt the normal operating procedures of the website, the tools, a computer, or a network.
  • To not conduct activities that may cause this website and/or tools to be interrupted, damaged, or rendered less efficient, or may impair the effectiveness or functionality of this website and/or tools.
  • To not use this website and/or tools in a manner which violates or infringes the rights of any person, firm, or company (including but not limited to rights of intellectual property, confidentiality, or privacy).

05. Software Restrictions

Except as expressly permitted hereunder, users shall not directly or indirectly:

Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure.
Modify, translate, or create derivative works based on the Services or Software.
Copy, rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or Software.
Knowingly or negligently use or access the Services to build or support competitive products or services.
Remove any proprietary notices or labels from the Services or Software.
Customer shall use the Services and Software only for its own internal business operations, and not for the benefit of a third party.

06. Copyright & Intellectual Property

This website, including without limitation the design, text, graphics, software compilations, and underlying source code, is our property and is protected by copyright in the United States and other countries.

Permitted Use

  • Make electronic copies for research/service use.
  • Print hard copy portions for research/service use.
  • Use with acknowledgement of authors.

Prohibited Use

  • Modifying, copying, distributing, or selling materials.
  • Commercial or public purposes without written permission.
  • Interfering with our rights or title.

Trademarks

The trademarks, logos, and service marks displayed on this website, or any tools provided, are our property or the property of other parties as acknowledged. Users are prohibited from using any marks for any purpose (other than those permitted by law) without express written permission.

07. Modifications & Technical Disclaimers

Service Changes

We may unilaterally change or discontinue any aspect of this website or tools at any time.

System Damage

We are not responsible for any damage to a user’s computer system, mobile phone, or other device due to the use of our tools.

Data Loss

We are not responsible for loss of data that results from using any tools or downloading any tools, content, materials, or information from this website.

08. Third-Party Links

We may provide certain links within this website that connect to other websites maintained by third parties over whom we have no control, and such links are provided for reference and information purposes only.

  • We are not responsible for the availability of, and content provided on, third-party websites.
  • Such a link does not constitute authorization to access such other website, nor does it constitute any endorsement of any material held on such other website.
  • We are not responsible for any loss or damage of any sort that the user may incur from dealing with any third party.

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